IT that rides in the van, not just sits at head office.
Electricians, plumbers, HVAC and metal fabrication. Half your business runs out of a ute, the other half off a desk in the Hills. Your tech has to keep up with both.
When the truck has signal, the job updates. When it doesn't, the work still has to land cleanly the second it reconnects.
The headaches we hear about most.
A workforce that lives on phones and tablets
Apprentices, leading hands and subbies all on a mix of personal and work devices. One lost phone in a roof cavity should never put client data or your job software at risk.
Job software that has to sync on patchy signal
simPRO, ServiceM8 or AroFlo carries your quotes, timesheets, photos and signed sheets. If it stalls between site and office, invoicing slips and someone gets billed wrong.
Calls and SMS that cannot drop
A missed call is a missed job. Phones, voicemail and SMS need to route to the right person whether they are on the tools, on a roof or driving the M7.
Licences, certs and insurance you cannot lose
Electrical licences, SWMS, compliance certificates and insurance records pile up fast. Lose them in a dead laptop and you are stuck the day an inspector or insurer asks.
Built around how trades actually run.
Device management on every phone and tablet
We enrol the fleet with a clean line between work and personal data. Lose a device and we wipe the work side from the office, no drama, no leak.
Microsoft 365 set up around the job, not the org chart
Quotes, site photos and signed paperwork land in one place your team can actually find. We sort the structure so nobody is digging through fifteen versions of a quote.
Backup of the job database and the shares behind it
We back up the simPRO, ServiceM8 or AroFlo data and the file shares your office runs on, then test the restore so it is real, not a tick in a box.
Support that answers when the job runs late
Under ten minute average first response and 90% solved on the first call. If a quote will not send at 7pm with a client waiting, you get a human, not a ticket queue.
Yes. We manage the devices, the Microsoft 365 accounts behind the logins and the network at the office so the sync stays reliable. We also act as the go-between with your job software vendor when something on their side breaks.
We remotely remove the work data from that device from the office, leaving their personal photos and apps alone. The client data and your job software stay protected, and we have a replacement enrolled fast.
We set up Microsoft 365 calling or work with HP Poly handsets so calls and SMS route to the right person on the tools. No more missed jobs because the one bloke in the office stepped out.
No. Trades get targeted for payment redirect scams and ransomware just like the big firms. We run Huntress 24/7 detection and Microsoft 365 hardening sized for a small team, so you get real protection without enterprise overhead.
A real review by a real consultant.
No charge, no pitch.
One of our consultants goes over your current Microsoft 365 setup, then walks you through exactly what we found. You keep the report whether or not we end up working together.